For more than 30 years, the world’s most prestigious hotels have trusted Cornell’s distinguished hotel executive training program to help create their brightest and most accomplished executive-level staff.
Designed for General Managers or Assistant GMs overseeing a full-service hotel property, the General Manager Program takes on strategic property-level issues with depth and precision. You will concentrate on hotel-management issues and collaborate to expand the foundation of your knowledge, broaden your viewpoint,
and produce new solutions to the problems you face.
Through interactive classroom discussions and informal breakaway chat sessions, participants dissect theory-based ideas and learning, and relate these to current issues in the industry. This program shapes decision-makers into strategic thinkers
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The General Managers Program is a comprehensive 10-day program targeting strategic operations-level issues taught by Cornell faculty and industry executives.
One-day sessions provide an interactive experience with a combination of case studies, simulations, lectures, Q&A, and group work.
Provides a management toolkit designed to take you to the next level as a strategic leader and produce new solutions to the challenges you face.
“The GMP program is an extraordinary platform that gives you the opportunity to engage with the best academics of the hospitality industry, to rejuvenate your professional knowledge, and to consolidate strong relationships.”
Gabriele Lombardo
Hotel Manager
Island Shangri-La, Hong Kong
“This caliber of instruction results in brand-reaching implications for those hospitality professionals that are seeking to move their properties with the changing global model of modern hotel practices.”
Brandi Hyder
Director of Hotel Operations
Woodmark Hotel, Yacht Club & Spa, USA
Expand your knowledge, broaden your perspective, and discover new insights and inspiration.
Create a personal, global network of industry peers for professional support, problem solving, and innovation.
Gain invaluable connections to an international network of elite hoteliers from within the program.
Eligible for affiliate membership in Cornell's extensive alumni network of more than 13,000 Hotel School graduates.
Managers hone tactical leadership skills and strategic vision, utilizing their collective decades of experience.
Provides a venue for reflection and rejuvenation.
Pertinent, specific, applicable, and workable solutions to real-time issues and demands.